Checking or savings account -- Problem caused by your funds being low -- Complaint #4625885

Complaint Overview

Complaint ID: 4625885

Company: Jpmorgan Chase & Co.

Product: Checking or savings account

Sub-Product: Checking account

Issue: Problem caused by your funds being low

Sub-Issue: Overdrafts and overdraft fees

State: New York

ZIP Code: 11216

Date Received: 2021-08-12T12:00:00-05:00

Date Sent to Company: 2021-08-12T12:00:00-05:00

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I have not been able to get in touch over the phone with my bank to discuss the overdraft payments assessed to my account for XX/XX/2021 {$68.00} XX/XX/2021 {$34.00} XX/XX/2021 {$68.00} XX/XX/2021 {$68.00} and XX/XX/XXXX {$68.00} totaling {$300.00}. Due to the pandemic I am currently receiving unemployment assistance and trying to manage my money to pay all my creditors monthly and had a few mix-ups along the way.

Frequently Asked Questions

What is Complaint #4625885 about?

Complaint #4625885 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2021-08-12T12:00:00-05:00.

How did Jpmorgan Chase & Co. respond to this complaint?

The company responded with: "Closed with monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Jpmorgan Chase & Co.?

Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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