Credit card or prepaid card -- Problem with a purchase shown on your statement -- Complaint #4591302
Complaint Overview
Complaint ID: 4591302
Company: Bank Of America, National Association
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-Issue: Credit card company isn't resolving a dispute about a purchase on your statement
State: Nevada
ZIP Code: 89123
Date Received: 2021-07-31T12:00:00-05:00
Date Sent to Company: 2021-07-31T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
In XXXX of this year there was 8 charges of XXXX e card from XXXX on line, they did stop the charges after the 2nd one, Bank Of AMERICA then sent me a email about false charges, I told them this was not mine, thet sent me a new Credit Card, and went to dispute the charges. in XXXX, 2021 they send me a letter saying XXXX said I ordered all of these cards, which was not true, I disputed it again and the sent me another letter two days ago saying these were my charges. I am a very honest person and never, ever did this charges, XXXX
Frequently Asked Questions
What is Complaint #4591302 about?
Complaint #4591302 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2021-07-31T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.