Payday loan, title loan, or personal loan -- Loan payment wasn't credited to your account -- Complaint #4586625

Complaint Overview

Complaint ID: 4586625

Company: Axos Financial, INC.

Product: Payday loan, title loan, or personal loan

Sub-Product: Payday loan

Issue: Loan payment wasn't credited to your account

State: Massachusetts

ZIP Code: 02118

Date Received: 2021-07-29T12:00:00-05:00

Date Sent to Company: 2021-07-29T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

The loan company keeps calling me to insure me that loan check would clear and the freeze on my bank account will be lifted and the negative balance.

Frequently Asked Questions

What is Complaint #4586625 about?

Complaint #4586625 was filed against Axos Financial, INC. regarding Payday loan, title loan, or personal loan specifically about Loan payment wasn't credited to your account. It was received by the CFPB on 2021-07-29T12:00:00-05:00.

How did Axos Financial, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.

Can I see other complaints against Axos Financial, INC.?

Yes, visit the Axos Financial, INC. company profile at readthecomplaint.com/company/axos-financial-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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