Credit reporting, credit repair services, or other personal consumer reports -- Credit monitoring or identity theft protection services -- Complaint #4582239
Complaint Overview
Complaint ID: 4582239
Company: Credit Wise Recovery Solution LLC
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Credit monitoring or identity theft protection services
Sub-Issue: Problem canceling credit monitoring or identify theft protection service
State: South Carolina
ZIP Code: 29681
Date Received: 2021-07-28T12:00:00-05:00
Date Sent to Company: 2021-07-28T12:00:00-05:00
Company Response: Untimely response
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have been trying remove this credit account from my credit score because it had been affecting my credit score by a lot and I called capital one but they cant help me and say they dont see the account under my name. I have no idea whos account that is and why I am the authorized user. This has caused my credit score to drop my 90 points in two months.
Frequently Asked Questions
What is Complaint #4582239 about?
Complaint #4582239 was filed against Credit Wise Recovery Solution LLC regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Credit monitoring or identity theft protection services. It was received by the CFPB on 2021-07-28T12:00:00-05:00.
How did Credit Wise Recovery Solution LLC respond to this complaint?
The company responded with: "Untimely response". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Credit Wise Recovery Solution LLC?
Yes, visit the Credit Wise Recovery Solution LLC company profile at readthecomplaint.com/company/credit-wise-recovery-solution-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.