Credit reporting, credit repair services, or other personal consumer reports -- Improper use of your report -- Complaint #4578572
Complaint Overview
Complaint ID: 4578572
Company: Herbert P. Sears Co., INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: California
ZIP Code: 90059
Date Received: 2021-07-27T12:00:00-05:00
Date Sent to Company: 2021-07-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I XXXX XXXX XXXX. Contacted HP Sears. On XX/XX/XXXX, XXXX to come to an agreement.No Agreement was made.Today XX/XX/XXXX XXXX XXXX XXXX I Call once again HP sears after a year.To make another agreement which I was on successful to make an agreement with them The agent that took care of my call was very unprofessional and rude.I explained to the agent that I was taking SSI.That if we can come in to an agreement of a payments every month. His answer was Because of the amount of $ XXXXI only can do {$350.00} One time payment I ask if we can do monthly payment he said he can not do that. I also mention if he was familiar with the Hyppa law his answer was yes. Im kind of concerned about this been in my credit report.I am willing to take action Responsibility.to get this resolved I believe there is accurate information in my account I will like to have this removed out of my credit report if there is in accurate information.
Frequently Asked Questions
What is Complaint #4578572 about?
Complaint #4578572 was filed against Herbert P. Sears Co., INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2021-07-27T12:00:00-05:00.
How did Herbert P. Sears Co., INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Herbert P. Sears Co., INC.?
Yes, visit the Herbert P. Sears Co., INC. company profile at readthecomplaint.com/company/herbert-p-sears-co-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.