Credit card or prepaid card -- Trouble using your card -- Complaint #4575565
Complaint Overview
Complaint ID: 4575565
Company: Bank Of America, National Association
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Trouble using your card
Sub-Issue: Can't use card to make purchases
State: Maryland
ZIP Code: 20877
Date Received: 2021-07-26T12:00:00-05:00
Date Sent to Company: 2021-07-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
My name is XXXX XXXX, this morning a lady left a voice mail stating I used her credit card and please do not use her credit info. I never talked to this lady who called from ( XXXX ) XXXX. Someone yesterday XX/XX/XXXX, tried to debit {$2000.00} from my bank account. Today I get a voice message from a unknown lady seems they must live somewhere in Pennsylvania, Who are these people?
Frequently Asked Questions
What is Complaint #4575565 about?
Complaint #4575565 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Trouble using your card. It was received by the CFPB on 2021-07-26T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.