Checking or savings account -- Managing an account -- Complaint #4572512

Complaint Overview

Complaint ID: 4572512

Company: U.S. Bancorp

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Banking errors

State: Pennsylvania

ZIP Code: 184XX

Date Received: 2021-07-25T12:00:00-05:00

Date Sent to Company: 2021-07-25T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Bank assessed several Insufficent funds fee for several transactions that the funds where available for but the system started charging wrongful ODF! Representing found problem but was only able to refund two fees out of several!

Frequently Asked Questions

What is Complaint #4572512 about?

Complaint #4572512 was filed against U.S. Bancorp regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-07-25T12:00:00-05:00.

How did U.S. Bancorp respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against U.S. Bancorp?

Yes, visit the U.S. Bancorp company profile at readthecomplaint.com/company/u-s-bancorp to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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