Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #4572413
Complaint Overview
Complaint ID: 4572413
Company: Bank Of America, National Association
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Fraud or scam
State: Colorado
ZIP Code: 80124
Date Received: 2021-07-25T12:00:00-05:00
Date Sent to Company: 2021-07-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am moving out and had to sell some items. A person named XXXX contacted me asking my couch for {$400.00} and settled. She sent me a cheque from XXXX XXXX for {$1300.00} on XX/XX/XXXX saying the rest was for the movers. The funds was deposited and it was available in my account for a few days. She sent an email where I had to send the remaining amount of {$900.00}. That email is XXXX. The day after I sent it ( XX/XX/XXXX ), My Bank ( Bank of America ) took {$1300.00} from my account saying there wasn't sufficient funds in the senders account. I contacted the bank saying if that was the case, Why was the amount given to me in the first place and even if it is taken, it should be taken from the senders account. But, they did not help.
Frequently Asked Questions
What is Complaint #4572413 about?
Complaint #4572413 was filed against Bank Of America, National Association regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2021-07-25T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.