Checking or savings account -- Managing an account -- Complaint #4570703
Complaint Overview
Complaint ID: 4570703
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: California
ZIP Code: 91765
Date Received: 2021-07-24T12:00:00-05:00
Date Sent to Company: 2021-07-24T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XX/XX/2021 {$3500.00} transferred using XXXX. I received the fraud text and a call from Bank of America. I noticed {$1.00} that was taken out without my consent. They also told me that there were {$3500.00} worth of transactions took place, but it won't show on the statement due to the activity taken place at different city with different time zone. In order to reverse the matter, they told me to transfer the money through using XXXX to my name with my phone number. After taking the action, I called the bank. I found out the whole thing was a fraud. I filed the claim right away.
Frequently Asked Questions
What is Complaint #4570703 about?
Complaint #4570703 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-07-24T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.