Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #4562193
Complaint Overview
Complaint ID: 4562193
Company: U.S. Bancorp
Product: Mortgage
Sub-Product: Home equity loan or line of credit (HELOC)
Issue: Applying for a mortgage or refinancing an existing mortgage
State: Illinois
ZIP Code: 60629
Date Received: 2021-07-21T12:00:00-05:00
Date Sent to Company: 2021-07-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I applied for a loan modification in XX/XX/XXXX, knowing that my loan would mature in XX/XX/XXXX. Never received the modification even with the assistance of a HUD Certified Counselor. In XX/XX/XXXX US Bank placed a Les Pending on my Deed which has not gotten to the Foreclosure Procedure. In keepin in contact with US Bank 's Attorney I found out they can not go forward as this time. In trying to prevent being foreclosed on I spoke with other Lenders that are willing to go forward with the refinancing my loan, but due to the Les Pending on the Deed, they will not do it. I contacted US Bank to ask for a refinance. I provided all necessary information and was sent a closing package via XXXX XX/XX/XXXX. Now after making numerious call to the Loan Officer I was told they can not refy me due the Les Pending on the Deed. As a consumer I really need help in getting my Loan refyed.
Frequently Asked Questions
What is Complaint #4562193 about?
Complaint #4562193 was filed against U.S. Bancorp regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2021-07-21T12:00:00-05:00.
How did U.S. Bancorp respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against U.S. Bancorp?
Yes, visit the U.S. Bancorp company profile at readthecomplaint.com/company/u-s-bancorp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.