Debt collection -- False statements or representation -- Complaint #4553891
Complaint Overview
Complaint ID: 4553891
Company: Citibank, N.A.
Product: Debt collection
Sub-Product: Credit card debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: California
ZIP Code: 925XX
Date Received: 2021-07-18T12:00:00-05:00
Date Sent to Company: 2021-07-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Macys is reporting inaccurate information on my credit report. I have put in several disputes with credit bureaus but its still coming back as verified information and its not. Its also occurring interest on a closed account. They are reporting {$810.00} as amount owed, and it was charged off for the amount of {$730.00}. It stated my credit line was {$800.00} and thats not true either. I also would like to dispute the inaccurate information about the opened date, one bureau says opened opened XX/XX/XXXX another bureau stated it was opened XX/XX/XXXX. Due to all these violations please remove this account from my credit report. It is stopping me from being approved for a home loan.
Frequently Asked Questions
What is Complaint #4553891 about?
Complaint #4553891 was filed against Citibank, N.A. regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2021-07-18T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.