Credit card or prepaid card -- Getting a credit card -- Complaint #4551812
Complaint Overview
Complaint ID: 4551812
Company: Jpmorgan Chase & Co.
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Application denied
State: California
ZIP Code: XXXXX
Date Received: 2021-07-17T12:00:00-05:00
Date Sent to Company: 2021-08-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
My wife was the holder of a United Mileage Plus credit card. She died on XX/XX/2021. I was an authorized user on her account. I had to cancel the account because of her death. I transferred our accumulated frequent flyer miles to my name. I applied for a United Gateway Mileage Plus credit card to continue accumulating frequent flyer miles. My application was denied on XX/XX/2021 I wrote a request for reconsideration on XX/XX/2021 and was denied again on XX/XX/2021. I believe the denial was based solely on the change in my marital status because I have excellent credit.
Frequently Asked Questions
What is Complaint #4551812 about?
Complaint #4551812 was filed against Jpmorgan Chase & Co. regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2021-07-17T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.