Credit card or prepaid card -- Problem getting a card or closing an account -- Complaint #4550923
Complaint Overview
Complaint ID: 4550923
Company: Bank Of America, National Association
Product: Credit card or prepaid card
Sub-Product: Government benefit card
Issue: Problem getting a card or closing an account
Sub-Issue: Trouble getting, activating, or registering a card
State: California
ZIP Code: 92530
Date Received: 2021-07-16T12:00:00-05:00
Date Sent to Company: 2021-07-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I called the customer care in respect of my debit card that I couldn't activate and a reasonable answer could not be giving to me. i want to know why i couldn't activate it and what can be done to get it activated. your quick response will be appreciated.
Frequently Asked Questions
What is Complaint #4550923 about?
Complaint #4550923 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Problem getting a card or closing an account. It was received by the CFPB on 2021-07-16T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.