Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #4550560
Complaint Overview
Complaint ID: 4550560
Company: Jpmorgan Chase & Co.
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: Nevada
ZIP Code: 89074
Date Received: 2021-07-17T12:00:00-05:00
Date Sent to Company: 2021-08-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX A friends XXXX profile message me I thought it was really my friend. Told me about Federal Government Grant who is the Attorney name is XXXX XXXX. That he RECEIVED XXXX GRANT AND TOLD ME TO TEXT THE NUMBER XXXX, SO I DID. THEN OUR TEXT BACK AND FORT GOING ON THAT AGENT SAID I AM APPROVED AND NEED TO CHOOSE ANY AMOUNT BUT NEED TO PAY DELIVERY FEE. So I PICK A XXXX WITH XXXX DELIVERY FEE AND NEEDED TO BE PAID ON THAT DAY SO MONEY BE DELIVERED WITHIN 24 HOURS. I GATHERED SUM OF MONEY AND THAT AGENT WANTS ME TO DO A FUND TRANSFER TO A NAME ; XXXX XXXX XXXX XXXX ACCOUNT NUMBER XXXX ROUTING NUMBER XXXX WHICH I DID TRANSFER XXXX ONLY MONEY I HAVE ON THAT TIME AND AGENT TEXT XXXX BALANCE BE PAID THE NEXT MORNING. XXXX XXXX AGENT TEXTED ME XXXX NEEDS TO BE PAID NOW BECAUSE DELIVERY MAN WERE READY AFTER MY PAYMENT IS CONFIRMED AND WANTED ME TO SEND MONEY VIA XXXX TO ANOTHER NAME : XXXX XXXX XXXX XXXX XXXX AND I DID SEND VIA XXXX BACK XXXX THINKING ABOUT I AM RECEIVING MY FEDERAL GOVERNMENT GRANT. AFTER XXXX CONFIRMATION AGENT TEXTED THAT DELIVERY MAN WERE ON THEIR WAY. I WAITED AND WAITED NOBODY CAME. WHILE IM waiting, I CHECKED OUR XXXX CONVERSATIONS OF MY FRIEND ( I THOUGHT HE REALLY WAS MY FRIEND ) ON XXXX/ XXXX and REALIZED I NEVER HAD A CONVERSATION WITH THAT PROFILE EVER SINCE. NOW I JUST REALIZED I GOT SCAMMED.
Frequently Asked Questions
What is Complaint #4550560 about?
Complaint #4550560 was filed against Jpmorgan Chase & Co. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2021-07-17T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.