Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #4546603
Complaint Overview
Complaint ID: 4546603
Company: United Services Automobile Association
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: District of Columbia
ZIP Code: 20019
Date Received: 2021-07-15T12:00:00-05:00
Date Sent to Company: 2021-07-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I requested a quote for car insurance and the attached document show why my car insurance quote is so expensive. Five years ago, I had an accident and was told I did not have full coverage which is incorrect. I always have full coverage on all of my vehicles. I am still trying to locate the hard copy because I told USAA several times that a mistake was made but no one ever got back to me. I told USAA at least 8 times a mistake was made, so I ended up paying out of pocket for that accident. Now looking at the attached document there seems to be duplicate claims listed on my XXXX consumer report. I am so frustrated with USAA and I believe because of their errors on my report I have been overpaying for my car insurance.
Frequently Asked Questions
What is Complaint #4546603 about?
Complaint #4546603 was filed against United Services Automobile Association regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2021-07-15T12:00:00-05:00.
How did United Services Automobile Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against United Services Automobile Association?
Yes, visit the United Services Automobile Association company profile at readthecomplaint.com/company/united-services-automobile-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.