Mortgage -- Trouble during payment process -- Complaint #4543180
Complaint Overview
Complaint ID: 4543180
Company: Carrington Mortgage Services, LLC
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Trouble during payment process
State: Alabama
ZIP Code: 36869
Date Received: 2021-07-14T12:00:00-05:00
Date Sent to Company: 2021-07-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Carrington is https : //www.consumerfinance.gov/still harassing me not to give me my money to fix the rest of my house. The loss department is going against the bankruptcy department, that they do sign insurance checks even though the home owner is under bankruptcy. They still let the home owner have the money back to repair their house. It took 4 months for my insurance to give me this money. My health is also being documented by my doctor 's office. My XXXX XXXX is XXXX and my XXXX is getting worse with the mold smell. They want to keep making up lies that the bankruptcy department told me wrong information. I am not signing the check for them to keep and not send it back to me. Now their new excuse is I'm under bankruptcy why won't sign it back to me. It's just pure harassment sexism, discrimination gender discrimination because I'm a female. I have experienced gender harassment my whole life from mortgage companies. Carrington is being downright cruel and inhumane to me.
Frequently Asked Questions
What is Complaint #4543180 about?
Complaint #4543180 was filed against Carrington Mortgage Services, LLC regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2021-07-14T12:00:00-05:00.
How did Carrington Mortgage Services, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Carrington Mortgage Services, LLC?
Yes, visit the Carrington Mortgage Services, LLC company profile at readthecomplaint.com/company/carrington-mortgage-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.