Debt collection -- Attempts to collect debt not owed -- Complaint #4540890
Complaint Overview
Complaint ID: 4540890
Company: Portfolio Recovery Associates, LLC
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: California
ZIP Code: 90250
Date Received: 2021-07-13T12:00:00-05:00
Date Sent to Company: 2021-07-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2021 Portfolio Recovery Associates at XXXX XXXX XXXX, XXXX XXXX XXXX, VA XXXX updated my credit report with a derogatory mark for a past due amount of {$990.00}. I never opened a account during this pandemic. This account showed up days after I disputed another account. Im not sure if my information has been stolen or portfolio recovery associates are adding accounts because of my dispute. I have never done business with this company.
Frequently Asked Questions
What is Complaint #4540890 about?
Complaint #4540890 was filed against Portfolio Recovery Associates, LLC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-07-13T12:00:00-05:00.
How did Portfolio Recovery Associates, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Portfolio Recovery Associates, LLC?
Yes, visit the Portfolio Recovery Associates, LLC company profile at readthecomplaint.com/company/portfolio-recovery-associates-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.