Credit card or prepaid card -- Closing your account -- Complaint #4540687
Complaint Overview
Complaint ID: 4540687
Company: Bank Of America, National Association
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Closing your account
Sub-Issue: Company closed your account
State: California
ZIP Code: 926XX
Date Received: 2021-07-13T12:00:00-05:00
Date Sent to Company: 2021-07-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Bank of America has closed all of my accounts without my consent. It includes all of my checking, savings, brokerage and credit card accounts. I have paid everything off on top in full. On top of that, they have not let me withdrawn any of the credit card points that I have earned with them. I have accumulated XXXX points, which is worth at least {$2500.00}.
Frequently Asked Questions
What is Complaint #4540687 about?
Complaint #4540687 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Closing your account. It was received by the CFPB on 2021-07-13T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.