Mortgage -- Struggling to pay mortgage -- Complaint #4539989
Complaint Overview
Complaint ID: 4539989
Company: Bank Of America, National Association
Product: Mortgage
Sub-Product: Home equity loan or line of credit (HELOC)
Issue: Struggling to pay mortgage
State: California
ZIP Code: 92084
Date Received: 2021-07-13T12:00:00-05:00
Date Sent to Company: 2021-07-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Bank of America repeatedly lied to me causing extreme XXXX and complications with my health. Loan # XXXX. The original loan was apprx. XXXX K we paid XXXX K and they now want over {$110.00} XXXX they did not allow me to modify. I have an attachment
Frequently Asked Questions
What is Complaint #4539989 about?
Complaint #4539989 was filed against Bank Of America, National Association regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2021-07-13T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.