Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #4532583
Complaint Overview
Complaint ID: 4532583
Company: Bank Of America, National Association
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: North Carolina
ZIP Code: 28054
Date Received: 2021-07-10T12:00:00-05:00
Date Sent to Company: 2021-07-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX I sent a {$600.00} USD payment and on XX/XX/2021 I initiated a payment of {$1400.00} USD to a recipient of whom I thought worked for a real estate agency for a house payment. However they did not work for the housing agency. They used non legitimate documents and claims to snake the money away from me via XXXX and Bank Of America. They provided me with Fake Approval Letters, and Lease documentation as well in which I printed it out because it was emailed to me. I signed it & sent a picture back to the scammer. I still have access to the phone numbers & emails that were used to get information from me. As well as the person whom I initially was contacted by on XXXX marketplace regarding the home listing. I contacted Bank of America and of course they said there was nothing that they could do on their ends to track whom did this nor reimburse my funds. Frustrating situation. I even contacted my insurance provider ( Progressive ) to get renters insurance on the property. I can be reached at XXXX.
Frequently Asked Questions
What is Complaint #4532583 about?
Complaint #4532583 was filed against Bank Of America, National Association regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2021-07-10T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.