Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #4531756
Complaint Overview
Complaint ID: 4531756
Company: Citibank, N.A.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Can't stop withdrawals from your account
State: Florida
ZIP Code: XXXXX
Date Received: 2021-07-10T12:00:00-05:00
Date Sent to Company: 2021-07-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I opened my citi checking with {$1000.00} and savings with {$1000.00} online with the understanding that {$1500.00} between accounts was required.They have taken over {$500.00} in fees and continue to do so.
Frequently Asked Questions
What is Complaint #4531756 about?
Complaint #4531756 was filed against Citibank, N.A. regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2021-07-10T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.