Checking or savings account -- Managing an account -- Complaint #4531516
Complaint Overview
Complaint ID: 4531516
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Banking errors
State: North Carolina
ZIP Code: 27253
Date Received: 2021-07-10T12:00:00-05:00
Date Sent to Company: 2021-07-10T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My account at Bank of America on several occasions had money taken without my permission. On XX/XX/XXXX I filed a claim for {$2700.00}, on XX/XX/XXXX they put the money back into my account. On XX/XX/XXXX, after requesting to have my funds released I got the okay to go and get them. I go to a branch where I am greeted by a very unprofessional employee. The employee refused to give me my money and went so far as to have my account locked. I needed this money to pay my rent or I was going to be evicted, with XXXX kids and not s single place to take them. The next day I go to receive my money and again, after being told by more than one employee I could get my money, again they done the same thing. Because of Bank Of America I lost my home. My kids and I have been sleeping in a car for 4 days and still have nowhere to go.
Frequently Asked Questions
What is Complaint #4531516 about?
Complaint #4531516 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-07-10T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.