Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #4527190
Complaint Overview
Complaint ID: 4527190
Company: Bank Of America, National Association
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
State: California
ZIP Code: XXXXX
Date Received: 2021-07-08T12:00:00-05:00
Date Sent to Company: 2021-07-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Dear Bank Of America XXXX sent Information requested to another person besides myself. I requested information regarding my loan as well as proof of any third party whom accessed my personal information. I requested whom provided the information to third party and based on what documents provided to XXXX XXXX if XXXX provided documents ). XXXX confirmed information was provided to a third party without my permission. I am in pro per and information should have been sent directly to me as requested. If XXXX holds no contract/substitution of trustee etc related to loan. XXXX Provide documents provided to third party as well as document authorizing such release. I am requesting an XXXX Executive contact me directly. As these are general question allowed to ask as myself as XXXX prior customer.
Frequently Asked Questions
What is Complaint #4527190 about?
Complaint #4527190 was filed against Bank Of America, National Association regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2021-07-08T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.