Credit reporting, credit repair services, or other personal consumer reports -- Identity theft protection or other monitoring services -- Complaint #4526090
Complaint Overview
Complaint ID: 4526090
Company: Citibank, N.A.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Other personal consumer report
Issue: Identity theft protection or other monitoring services
Sub-Issue: Didn't receive services that were advertised
State: Oregon
ZIP Code: 97068
Date Received: 2021-07-08T12:00:00-05:00
Date Sent to Company: 2021-07-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
With every one of my credit cards I can get a XXXX score. I can do this on their web site. With Best Buy, Home Depot and Sears I can not get a XXXX XXXX. I have called each company and I get one excuse after another. How can I get a FXXXX score from Best Buy, Home Depot and Sears. Thank you.
Frequently Asked Questions
What is Complaint #4526090 about?
Complaint #4526090 was filed against Citibank, N.A. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Identity theft protection or other monitoring services. It was received by the CFPB on 2021-07-08T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.