Checking or savings account -- Opening an account -- Complaint #4518675

Complaint Overview

Complaint ID: 4518675

Company: Bank Of America, National Association

Product: Checking or savings account

Sub-Product: Checking account

Issue: Opening an account

Sub-Issue: Unable to open an account

State: Arizona

ZIP Code: 860XX

Date Received: 2021-07-06T12:00:00-05:00

Date Sent to Company: 2021-07-06T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I am unable to open an account using the Bank of America in XXXX, Arizona due to the following : of unable to identify social security number, and the person using my social security number. Someone is already has a existing account with the same exact social security number.

Frequently Asked Questions

What is Complaint #4518675 about?

Complaint #4518675 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2021-07-06T12:00:00-05:00.

How did Bank Of America, National Association respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Bank Of America, National Association?

Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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