Debt collection -- Written notification about debt -- Complaint #4509144
Complaint Overview
Complaint ID: 4509144
Company: Phoenix Financial Services LLC
Product: Debt collection
Sub-Product: Credit card debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: Florida
ZIP Code: 32225
Date Received: 2021-07-01T12:00:00-05:00
Date Sent to Company: 2021-07-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am not liable for this debt with XXXX XXXX XXXX XXXX and I do not have a contract with PHNX FINAN plus they did not provide me with the original application like I asked. Account No : XXXX Amount Disputed : {$260.00}
Frequently Asked Questions
What is Complaint #4509144 about?
Complaint #4509144 was filed against Phoenix Financial Services LLC regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2021-07-01T12:00:00-05:00.
How did Phoenix Financial Services LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Phoenix Financial Services LLC?
Yes, visit the Phoenix Financial Services LLC company profile at readthecomplaint.com/company/phoenix-financial-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.