Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #4495849
Complaint Overview
Complaint ID: 4495849
Company: Primary Residential Mortgage
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
State: Florida
ZIP Code: 34972
Date Received: 2021-06-26T12:00:00-05:00
Date Sent to Company: 2021-06-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was approved for a FHA XXXX fix up loan of XXXX. From PRIMARY RESIDENTIAL MORTGAGE XXXX XXXX PA. I never asked for it although they seemed very helpful and wanting to give to me. They have all my bank statements of 7 months up to date last week along with taxes for 3 years. My credit was good XXXX and they knew from beginning I was contract labor. 15 years same company in fla to move to same company in Nj. I have plenty for down payments and move. Paid inspector etc. To then add Mom to loan to all being better and sent to underwriter. All good. We have a contingency contract with my place on a place in nj. 60 days to close. Now 30 to pull my credit and Mom 's again 3 days ago along with bank statements to that day. Told all good to ne t day dropped. Telling me I need to have paychecks and rent in nj for 6 months first.?? Contract labor?? From beginning known I paid off moms XXXX dollar loan for this and almost XXXX car note they wanted to tell me this. Im beside myself. They dropped my credit points low from repulling to dump me. I emailed corporate to them tell me I'm contract labor stuff again. No kidding. They knew from beginning. I have a work letter new job. But I live in fla. Hello. This is outrageous. Has left me searching for a loan to hopefully get my dream house back home. please help. Sincerely XXXX XXXX. I have all dates etc. Anything you need. Don't use PRIMARY RESIDENTIAL MORTGAGE
Frequently Asked Questions
What is Complaint #4495849 about?
Complaint #4495849 was filed against Primary Residential Mortgage regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2021-06-26T12:00:00-05:00.
How did Primary Residential Mortgage respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Primary Residential Mortgage?
Yes, visit the Primary Residential Mortgage company profile at readthecomplaint.com/company/primary-residential-mortgage to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.