Credit card or prepaid card -- Advertising and marketing, including promotional offers -- Complaint #4494000
Complaint Overview
Complaint ID: 4494000
Company: Jpmorgan Chase & Co.
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Advertising and marketing, including promotional offers
Sub-Issue: Confusing or misleading advertising about the credit card
State: New Hampshire
ZIP Code: 034XX
Date Received: 2021-06-25T12:00:00-05:00
Date Sent to Company: 2021-06-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
on XX/XX/21 i file a Apply for XXXX credit card so i can get discount on buying something ..it wasn't in till i fill out all questions and and 2 days before i had unlocked my 3 credit union accounts XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX and send App in online for credit check that when i found out that XXXX Mask who XXXX was Apply too i just fill out was Chase Bank XXXX XXXX i call up and try fix any question they had about App and they claim they can't conform my phone number with XXXX that who they take credit scores from. So i call XXXX over phone She said that was total Lie because got all info was giving to them and bank have ways get that info .. they lied about credit check and calling my phone number, Chase bank they like had all 3 credit unions have ALL my info even my phone work .money saving and checking accounts ..sound like people working from home screw up. and Not own up to it .its XX/XX/21 i still have Not got letter from Chase bank why did this, or follow throw, or XXXX didn't inform me before i applied and removing a review and wouldn't re-post warning others online I LOST XXXX POINTS ON MY CREDIT SCORE because these morons games and someone going pay 1 Masking who applying to ,2, never giving a right fair credit 3 informing wrong info to credit unions
Frequently Asked Questions
What is Complaint #4494000 about?
Complaint #4494000 was filed against Jpmorgan Chase & Co. regarding Credit card or prepaid card specifically about Advertising and marketing, including promotional offers. It was received by the CFPB on 2021-06-25T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.