Debt collection -- Communication tactics -- Complaint #4485841
Complaint Overview
Complaint ID: 4485841
Company: Wlcc
Product: Debt collection
Sub-Product: Payday loan debt
Issue: Communication tactics
Sub-Issue: You told them to stop contacting you, but they keep trying
State: Illinois
ZIP Code: 61554
Date Received: 2021-06-23T12:00:00-05:00
Date Sent to Company: 2021-06-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX, I informed their rep XXXX that I am not allowed to receive calls at work and to please stop calling that number per my request as granted under the Fair Debt Collection Act. XXXX acknowledged my request. XXXX stopped. They now have XXXX XXXX XXXX XXXX ) from the same department calling my work number instead of XXXX. The request granted under the law was for the company to stop calling my work number, and they are trying to play games by having a different person call. On XX/XX/2021, XXXX was also informed of my request not to call my work number. They have my personal number.
Frequently Asked Questions
What is Complaint #4485841 about?
Complaint #4485841 was filed against Wlcc regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2021-06-23T12:00:00-05:00.
How did Wlcc respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Wlcc?
Yes, visit the Wlcc company profile at readthecomplaint.com/company/wlcc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.