Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #4469570
Complaint Overview
Complaint ID: 4469570
Company: Jpmorgan Chase & Co.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Mississippi
ZIP Code: 394XX
Date Received: 2021-06-17T12:00:00-05:00
Date Sent to Company: 2021-06-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
The chase account jpmorgan is incorrect. They caused the problem with COVID not doing job right I was with them every 15 to 30 days as I was told then in XXXX they were suppose to have a program to fix me pay 3 payments for 3 mos. then it would all correct then. In XXXX I then found out that person never did that correctly or had authority. The Now a lady has all for XXXX a month for 50 mos. auto pay and no interest and in the 3 months. They would fix. Which would be XXXX. I have paid and tried to pay always. Chase messes me over and it has snow balled. I have all documentation. Please help and fix.
Frequently Asked Questions
What is Complaint #4469570 about?
Complaint #4469570 was filed against Jpmorgan Chase & Co. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2021-06-17T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.