Debt collection -- Attempts to collect debt not owed -- Complaint #4455414
Complaint Overview
Complaint ID: 4455414
Company: Brown And Joseph, Ltd
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: California
ZIP Code: 91301
Date Received: 2021-06-12T12:00:00-05:00
Date Sent to Company: 2021-06-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
The collector is a company named Brown & Joseph , LLC. They are representing XXXX XXXX XXXX. They claim I owe {$620.00} for an insurance policy I never renewed. I have notified Brown & Joseph, LLC three times that I did not renew the policy. Twice, I requested documentation from them, which I am entitled to do under federal law. The most recent time, I provided documentation proving I did not renew the policy. Brown & Joseph refuses to acknowledge my lawful request and continues to harrass me by Email, phone and mail. Their representatives on the phone are extremely rude and have called me a liar.
Frequently Asked Questions
What is Complaint #4455414 about?
Complaint #4455414 was filed against Brown And Joseph, Ltd regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-06-12T12:00:00-05:00.
How did Brown And Joseph, Ltd respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Brown And Joseph, Ltd?
Yes, visit the Brown And Joseph, Ltd company profile at readthecomplaint.com/company/brown-and-joseph-ltd to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.