Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #4454524
Complaint Overview
Complaint ID: 4454524
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Money was taken from your account on the wrong day or for the wrong amount
State: Georgia
ZIP Code: 30253
Date Received: 2021-06-12T12:00:00-05:00
Date Sent to Company: 2021-06-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I bank with Bank of America ; I started with {$2200.00}. On XX/XX/2021, the mortgage company withdrew {$2200.00}. By the end of XX/XX/2021, my account still had {$42.00} ; According to Bank of America, to combat a pending transaction of {$57.00} that didn't post until XX/XX/2021, they decided to charge me an overdraft fee even though I had an available balance of {$42.00}. My available balance on XX/XX/2021 ( Friday ) was {$1300.00}, and they pulled a pending transaction of {$57.00} ; they also drew a {$35.00} overdraft fee on XX/XX/2021. Even though there were available funds, and my account didn't have a negative balance, they informed me that it isn't possible to take off the overdraft fee. I spoke with XXXX and XXXX, Manager ID XXXX. Them charging me an overdraft fee for a pending transaction is by far the craziest banking issue I have ever run into and is just another way for banks to capitalize on hard-working American people.
Frequently Asked Questions
What is Complaint #4454524 about?
Complaint #4454524 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2021-06-12T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.