Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #4449051
Complaint Overview
Complaint ID: 4449051
Company: Jpmorgan Chase & Co.
Product: Money transfer, virtual currency, or money service
Sub-Product: International money transfer
Issue: Other transaction problem
ZIP Code: XXXXX
Date Received: 2021-06-10T12:00:00-05:00
Date Sent to Company: 2021-06-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I PAID {$1400.00} TO XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, NY XXXX BANKING WITH XXXX XXXX XXXX, XXXX. BUT THE FUNDS NEVER ARRIVED AT XXXX XXXX. XXXX XXXX XXXX. USES JP MORGAN CHASE AS THE CORRESPONDENT BANK FOR INTERNATIONAL AFFAIRS. OUR BANK IS XXXX XXXX XXXX CONFIRMED THAT THE FUNDS WERE SENT TO JP MORGAN CHASE. TO CONFIRM THAT THIS TRANSACTION HAD BEEN DONE WE REFER TO SWIFT REFERENCE PET XXXX
Frequently Asked Questions
What is Complaint #4449051 about?
Complaint #4449051 was filed against Jpmorgan Chase & Co. regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2021-06-10T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.