Mortgage -- Struggling to pay mortgage -- Complaint #4435422
Complaint Overview
Complaint ID: 4435422
Company: Bank Of America, National Association
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Struggling to pay mortgage
State: Minnesota
ZIP Code: 55104
Date Received: 2021-06-06T12:00:00-05:00
Date Sent to Company: 2021-06-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My home loan mortgage is currently under the COVID 19 forbearance program. It expires in XXXX. Per the cares act - I am entitled to ask for an additional 6 months. Bank of America is not allowing my request to be processed.
Frequently Asked Questions
What is Complaint #4435422 about?
Complaint #4435422 was filed against Bank Of America, National Association regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2021-06-06T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.