Debt collection -- Communication tactics -- Complaint #4434365
Complaint Overview
Complaint ID: 4434365
Company: Portfolio Recovery Associates, LLC
Product: Debt collection
Sub-Product: Credit card debt
Issue: Communication tactics
Sub-Issue: You told them to stop contacting you, but they keep trying
State: Illinois
ZIP Code: XXXXX
Date Received: 2021-06-05T12:00:00-05:00
Date Sent to Company: 2021-06-05T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
For about a year, Portfolio Recovery Associates were told not to contact me by either my home or cell phone numbers. In fact, I had never used my cell phone number with the original creditor, so PRA should never have used that number to attempt to collect any debt. Also, they now call and leave hangups on my home phone. They call numerous times daily. I want it to stop. XXXX There are too many dates to list, as they have done this numerous times daily for quite some time. )
Frequently Asked Questions
What is Complaint #4434365 about?
Complaint #4434365 was filed against Portfolio Recovery Associates, LLC regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2021-06-05T12:00:00-05:00.
How did Portfolio Recovery Associates, LLC respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Portfolio Recovery Associates, LLC?
Yes, visit the Portfolio Recovery Associates, LLC company profile at readthecomplaint.com/company/portfolio-recovery-associates-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.