Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #4421496
Complaint Overview
Complaint ID: 4421496
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: New Jersey
ZIP Code: XXXXX
Date Received: 2021-06-01T12:00:00-05:00
Date Sent to Company: 2021-06-01T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Bank of America started charging my account a {$25.00} per month fee, saying that my checking account was not " linked '' to my Mortgage and Home Equity Loans. My accounts were always linked, then in XXXX of 2021 they " unlinked '' them. They said they would relink the accounts but could not refund the fee. This is a scam to gain fees. I want this fee refunded.
Frequently Asked Questions
What is Complaint #4421496 about?
Complaint #4421496 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2021-06-01T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.