Credit card or prepaid card -- Problem getting a card or closing an account -- Complaint #4421413
Complaint Overview
Complaint ID: 4421413
Company: Comerica
Product: Credit card or prepaid card
Sub-Product: Government benefit card
Issue: Problem getting a card or closing an account
Sub-Issue: Trouble getting, activating, or registering a card
State: Nebraska
ZIP Code: 68134
Date Received: 2021-06-01T12:00:00-05:00
Date Sent to Company: 2021-06-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I never opened a direct express account and am a victim of identity theft and fraud. I need to cancel the cards and retrieve any fiunding that was taken from me as it is my stimulus check.
Frequently Asked Questions
What is Complaint #4421413 about?
Complaint #4421413 was filed against Comerica regarding Credit card or prepaid card specifically about Problem getting a card or closing an account. It was received by the CFPB on 2021-06-01T12:00:00-05:00.
How did Comerica respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Comerica?
Yes, visit the Comerica company profile at readthecomplaint.com/company/comerica to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.