Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #4412117
Complaint Overview
Complaint ID: 4412117
Company: Bank Of America, National Association
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: California
ZIP Code: 91356
Date Received: 2021-05-27T12:00:00-05:00
Date Sent to Company: 2021-05-27T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
i was contacted with a bank of america number with a name of XXXX # XXXX he was in my account an said your under suspicion of activity if i was sending XXXX $ to a XXXX with a XXXX XXXX account i said no he then told me steps was needed to send the money back to my account. had me go to XXXX add my phone number and amount to my account i noticed it said XXXX an not my name using my same phone number, he then hung up an ive been trying to get my money back from the bank
Frequently Asked Questions
What is Complaint #4412117 about?
Complaint #4412117 was filed against Bank Of America, National Association regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2021-05-27T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.