Credit card or prepaid card -- Problem with a purchase shown on your statement -- Complaint #4407858
Complaint Overview
Complaint ID: 4407858
Company: Jpmorgan Chase & Co.
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-Issue: Credit card company isn't resolving a dispute about a purchase on your statement
State: Virginia
ZIP Code: 220XX
Date Received: 2021-05-26T12:00:00-05:00
Date Sent to Company: 2021-05-26T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
CHASE SENT ME A CHECK FOR {$35.00} WHICH I DEPOSITED WITH MY BANK ON XX/XX/2021 AND ON XX/XX/2021 THE BANK TOOK THE MONEY BACK AND CHARGED ME {$15.00}!!!! APPARENTLY CHASE SENT ME A BOGUS CHECK OR STOPPED PAYMENT WITHOUT TELLING ME BUT I WANT ALL MY MONEY BACK INCLUDING THE {$15.00} I WAS CHARGED FOR THEIR BOGUS CHECK!!!!! THIS IS COMPLETELY UNACCEPTABLE!!!! NO WONDER I STOPPED USING THEIR CREDIT CARD, CUSTOMER SERVICE XXXX!!!!!
Frequently Asked Questions
What is Complaint #4407858 about?
Complaint #4407858 was filed against Jpmorgan Chase & Co. regarding Credit card or prepaid card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2021-05-26T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.