Checking or savings account -- Closing an account -- Complaint #4402070
Complaint Overview
Complaint ID: 4402070
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Funds not received from closed account
State: Massachusetts
ZIP Code: 01420
Date Received: 2021-05-24T12:00:00-05:00
Date Sent to Company: 2021-05-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Bank of America closed my account without even notifying me. My account which is in good standing was frozen on the XXXX of XXXX and I went in and they refused to give me my {$800.00}. I am XXXX and I have a mere income of {$790.00} per month. Please help me get my money I owe the bank nothing. I have a disconnection notice from the electric company and have no money to give to them. I am XXXX years old and can't work. How do I recover my money I really need it they won't even tell me why they closed my account after more than 20 years being a valued customer. Please respond quickly I have no money
Frequently Asked Questions
What is Complaint #4402070 about?
Complaint #4402070 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2021-05-24T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.