Checking or savings account -- Managing an account -- Complaint #4393055
Complaint Overview
Complaint ID: 4393055
Company: Axos Financial, INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem accessing account
State: Michigan
ZIP Code: 49418
Date Received: 2021-05-20T12:00:00-05:00
Date Sent to Company: 2021-05-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
AXOS Bank refuses to provide me a statement of my account and has stolen my bank account funds. I have requested to report fraudulent activity and they hung up on me. They are refusing to provide account statement. They are refusing to allow me access to my funds.
Frequently Asked Questions
What is Complaint #4393055 about?
Complaint #4393055 was filed against Axos Financial, INC. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-05-20T12:00:00-05:00.
How did Axos Financial, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Axos Financial, INC.?
Yes, visit the Axos Financial, INC. company profile at readthecomplaint.com/company/axos-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.