Credit card or prepaid card -- Unexpected or other fees -- Complaint #4390999

Complaint Overview

Complaint ID: 4390999

Company: Bank Of America, National Association

Product: Credit card or prepaid card

Sub-Product: Government benefit card

Issue: Unexpected or other fees

State: California

ZIP Code: 90280

Date Received: 2021-05-19T12:00:00-05:00

Date Sent to Company: 2021-06-04T12:00:00-05:00

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Hello there I am XXXX XXXX. On XXXX XXXX 2020 someone withdrew {$740.00} from my EDD account with Bank of America and now they dont want to return this money I have try for many different ways but they just dont want to give me my money back. That happened on XXXX XXXX Ca they told me that it happened about XXXX XXXX I really need your help with this matter.

Frequently Asked Questions

What is Complaint #4390999 about?

Complaint #4390999 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Unexpected or other fees. It was received by the CFPB on 2021-05-19T12:00:00-05:00.

How did Bank Of America, National Association respond to this complaint?

The company responded with: "Closed with monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Bank Of America, National Association?

Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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