Checking or savings account -- Managing an account -- Complaint #4390623
Complaint Overview
Complaint ID: 4390623
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Managing an account
Sub-Issue: Funds not handled or disbursed as instructed
State: Connecticut
ZIP Code: 06484
Date Received: 2021-05-19T12:00:00-05:00
Date Sent to Company: 2021-05-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
The alleged action issue of account administration regarding XXXX XXXX XXXXXXXX left in estate will forbides listed. Rewritten documents altering the originator 's name ( XXXX XXXX XXXX XXXX changed to XXXX of initial line of instruction, i.e fraud of will ) The first bold faced writing of the entire instruction stating verbatim. " IN TRUST, NEVERTHELESS, to invest or reinvest the same. '' Accusations in accounts of trustee XXXX XXXX XXXX inquires improper investment of funds into XXXX XXXX XXXX. Withdrawing of co-founded B of A ( Bank of America ) account and third time of administrating and title name change. The stated account ended up in a name unother and unaurthorized of me and depleted. This unadvised rule allowed CPA XXXX to remove the title, Beneficiary of Trust, from the account funding investment with XXXX XXXX XXXX. Mishandling of the 35 year old account led to me not once having a say of its use though requested by my grandfather, XXXX XXXX XXXX XXXX.
Frequently Asked Questions
What is Complaint #4390623 about?
Complaint #4390623 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-05-19T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.