Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #4389452
Complaint Overview
Complaint ID: 4389452
Company: Primary Residential Mortgage
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
State: Idaho
ZIP Code: 83646
Date Received: 2021-05-19T12:00:00-05:00
Date Sent to Company: 2021-05-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This is my complaint regarding the unprofessional and rude behavior from Mr. XXXX XXXX. He treated himself as the boss, and was very unprofessional after seeing my offer from another lender. I have attached the email chain for your reference. XXXX XXXX Division President, ID, MT, WY, NV NMLS XXXX Primary Residential Mortgage NMLS ID XXXX XXXX XXXX XXXX XXXX XXXXy, XXXX XXXX XXXX ID, XXXX XXXX O XXXX C XXXX XXXX
Frequently Asked Questions
What is Complaint #4389452 about?
Complaint #4389452 was filed against Primary Residential Mortgage regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2021-05-19T12:00:00-05:00.
How did Primary Residential Mortgage respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Primary Residential Mortgage?
Yes, visit the Primary Residential Mortgage company profile at readthecomplaint.com/company/primary-residential-mortgage to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.