Checking or savings account -- Managing an account -- Complaint #4383176
Complaint Overview
Complaint ID: 4383176
Company: Synchrony Financial
Product: Checking or savings account
Sub-Product: Savings account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Georgia
ZIP Code: 30291
Date Received: 2021-05-17T12:00:00-05:00
Date Sent to Company: 2021-05-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My Synchrony-savings account was restricted And they havent given me a valid reason why even when i call them and tell them that i have done nothing wrong on my account. Im telling them i can verify everything on my account but they are saying the back office deals with this and even when i get a manager on the phone they tell me the back office doesnt take phone calls.
Frequently Asked Questions
What is Complaint #4383176 about?
Complaint #4383176 was filed against Synchrony Financial regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-05-17T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.