Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #4374846
Complaint Overview
Complaint ID: 4374846
Company: Citibank, N.A.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Nevada
ZIP Code: 89122
Date Received: 2021-05-13T12:00:00-05:00
Date Sent to Company: 2021-05-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
This message needs to be priority. I don't feel safe contacting you guys through phone anymore. Ever since I paid off my personal loan on XX/XX/XXXX at the branch, there seem to be some 3 withdrawn that wasn't made by me. and it still you guys are charging me for a personal loan, when i literally paid it off. fraud transaction 1 ) XX/XX/XXXX Cash Withdrawal XX/XX/XXXX XXXX # XXXX Teller - {$5000.00} 2 ) XX/XX/XXXX Cash Withdrawal XXXX # XXXX Citibank ATM XXXX XXXX TXXXX XXXX XXXX XXXX XXXX, NV - {$1000.00} 3 ) XX/XX/XXXX Cash Withdrawal XX/XX/XXXX XXXX # XXXX Teller - {$8000.00} and why am i still being charged for this? XX/XX/XXXX ACH Electronic Debit - CITIBANK LOAN EZ-PAY - {$310.00} Once again, my account seem to be hacked and i don't know who to trust or who is doing this to me. I want my money back!! I might need to get a whole new account number or something needs to be fixed. I have already blocked my debit card since i don't feel safe around you guys.
Frequently Asked Questions
What is Complaint #4374846 about?
Complaint #4374846 was filed against Citibank, N.A. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2021-05-13T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.