Credit card or prepaid card -- Problem with a purchase shown on your statement -- Complaint #4371925
Complaint Overview
Complaint ID: 4371925
Company: Bank Of America, National Association
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-Issue: Overcharged for something you did purchase with the card
State: Florida
ZIP Code: 33579
Date Received: 2021-05-12T12:00:00-05:00
Date Sent to Company: 2021-05-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX I took my 2010 XXXX in to Tires for less for a flat tire. The worker showed me a tire that he said was {$74.00} dollars and then asked him if he had XXXX of them he showed me both tires and we agreed to do the work. I then went to lunch and when I came back the car was complete. I inspected the car paid and drove off. When I got home I noticed my account was charged {$540.00} dollars which we did not agree on. I then went back and he said that it was nothing he could do. I then called my bank and disputed the transaction and they said I needed a receipt but the merchant never gave a receipt.
Frequently Asked Questions
What is Complaint #4371925 about?
Complaint #4371925 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2021-05-12T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.