Credit card or prepaid card -- Advertising and marketing, including promotional offers -- Complaint #4362137
Complaint Overview
Complaint ID: 4362137
Company: Netspend Corporation
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Advertising and marketing, including promotional offers
Sub-Issue: Confusing or misleading advertising about the credit card
State: Alabama
ZIP Code: 35603
Date Received: 2021-05-09T12:00:00-05:00
Date Sent to Company: 2021-05-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Netspend issued a credit card to my XXXX XXXX XXXX son. When i called them they stated that they were just marketing and that is why the card was sent. They stated that his information was pulled via his public records. I told them that he is XXXX XXXX XXXX, he does not have public records.
Frequently Asked Questions
What is Complaint #4362137 about?
Complaint #4362137 was filed against Netspend Corporation regarding Credit card or prepaid card specifically about Advertising and marketing, including promotional offers. It was received by the CFPB on 2021-05-09T12:00:00-05:00.
How did Netspend Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Netspend Corporation?
Yes, visit the Netspend Corporation company profile at readthecomplaint.com/company/netspend-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.