Money transfer, virtual currency, or money service -- Problem with customer service -- Complaint #4362002

Complaint Overview

Complaint ID: 4362002

Company: Ingo Money, INC.

Product: Money transfer, virtual currency, or money service

Sub-Product: Check cashing service

Issue: Problem with customer service

State: Florida

ZIP Code: 33309

Date Received: 2021-05-08T12:00:00-05:00

Date Sent to Company: 2021-05-08T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Ingo money, XXXX XXXX, serve acct # XXXX XXXX XXXX Porte acct # XXXX XXXX XXXX XXXX ( closed now ) Been using Ingo money for years paying 5 % and now refused to serve my account

Frequently Asked Questions

What is Complaint #4362002 about?

Complaint #4362002 was filed against Ingo Money, INC. regarding Money transfer, virtual currency, or money service specifically about Problem with customer service. It was received by the CFPB on 2021-05-08T12:00:00-05:00.

How did Ingo Money, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Ingo Money, INC.?

Yes, visit the Ingo Money, INC. company profile at readthecomplaint.com/company/ingo-money-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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