Mortgage -- Struggling to pay mortgage -- Complaint #4360497
Complaint Overview
Complaint ID: 4360497
Company: Bank Of America, National Association
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Struggling to pay mortgage
State: Florida
ZIP Code: 33460
Date Received: 2021-05-07T12:00:00-05:00
Date Sent to Company: 2021-05-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX XXXX is not & hasn't been our loan holder for years. They are sending us TIME SENSITIVE, FINAL ATTEMPT, IMMEDIATE RESPONSE letters on pink paper claiming our home owners insurance has expired. WE know its XXXX & a scam but my wife cares for the elderly and they get frightened by these scams! The NOTICEs are very predatory in nature. Their intention is to scare people into calling. We haven't called XXXX & honestly, it shouldn't be us calling some hourly employee. This needs a throat punch to the CEOS. Sincerely, The XXXX XXXX
Frequently Asked Questions
What is Complaint #4360497 about?
Complaint #4360497 was filed against Bank Of America, National Association regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2021-05-07T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.